Contact information
CONTACT US
Dubai Prime
We're Here to Help
At Dubai Prime, customer satisfaction is our highest priority. If you have any questions regarding your order, shipping, returns, refunds, or products, our support team is ready to assist you.
Customer Support
Email Support
For general inquiries, order updates, return requests, refund requests, and product information.
Response Time:
Within 24-48 business hours.
Phone Support
📞 +971 XX XXX XXXX
Business Hours:
Monday – Saturday
🕘 9:00 AM – 6:00 PM (GST/UAE Time)
Replace the phone number with your actual UAE business number.
WhatsApp Support
💬 +92 322 7380206
For faster communication regarding:
- Order Status
- Shipping Updates
- Product Questions
- Return Requests
- Refund Assistance
Available During Business Hours.
Business Information
Store Name
Dubai Prime
Business Type
E-Commerce & Dropshipping Store
Service Area
United Arab Emirates (UAE)
Order Support
When contacting us about an order, please include:
- Full Name
- Order Number
- Email Address Used During Purchase
- Brief Description of Your Inquiry
Providing these details helps us assist you more quickly.
Returns & Refunds
For return or refund requests, please email:
Include:
- Order Number
- Product Photos (if applicable)
- Reason for Return
Our team will review your request within 1-3 business days.
Business Hours
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed
العربية
تواصل معنا
يسعد فريق دبي برايم بخدمتكم والإجابة على جميع استفساراتكم المتعلقة بالطلبات والشحن والاسترجاع والمنتجات.
البريد الإلكتروني
واتساب
💬 +971 XX XXX XXXX
ساعات العمل
من الإثنين إلى السبت
من 9:00 صباحاً إلى 6:00 مساءً بتوقيت الإمارات العربية المتحدة.
خدمة العملاء
نحرص على الرد على جميع الاستفسارات خلال 24 إلى 48 ساعة عمل.